bg335 Terms & Conditions

These terms and conditions ("Terms") form a legally binding agreement between bg335 ("Platform", "we", "us") and every person who uses this website ("User", "you"). By accessing or using the bg335 website, you are considered to have fully accepted these Terms.

bg335 is a safe and reliable online casino and sports betting platform for players in Bangladesh. Our services are secured with SSL encryption technology and fair play is guaranteed.

If you find any provision of these Terms unacceptable, please refrain from using our platform. bg335 is not responsible for any inconvenience arising from failure to read the Terms.

These Terms are written in Bengali and apply to players in Bangladesh. In the event of any dispute, the Bengali version shall be considered final.

To use bg335 services, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a legally capable adult.
• You must have an active Bangladeshi mobile banking account (bKash, Nagad, or Rocket).
• You must confirm that you are playing for yourself and through your own account.

bg335 may request additional information or documents for age verification at any time. We reserve the right to suspend deposits or withdrawals until the verification process is complete.

3.1 Registration Rules

Each user may open only one account. Opening multiple accounts is strictly prohibited and will be treated as a punishable offence. The information you provide at registration must be accurate, complete, and up to date.

3.2 Account Security

You are solely responsible for keeping your account login details completely confidential. Do not share your password with anyone. If any unauthorised access to your account occurs, notify our support team immediately.

3.3 Updating Information

If any of your personal details change, update your account promptly or let us know via live chat. Incorrect information may cause delays in the withdrawal process.

3.4 Account Transfer

Transferring, selling, or renting a bg335 account to any other person is strictly prohibited. An account is always for the personal use of the original registrant.

4.1 Deposit Rules

The minimum deposit amount at bg335 is ৳500. This applies to every payment method. Accepted deposit methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — a mobile financial service authorised by Bangladesh Post Office.
• Rocket — the mobile wallet service of Dutch-Bangla Bank.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. bg335 generally completes the withdrawal process within 1 hour. The same mobile banking number registered on your account must be used when withdrawing.

4.3 Verification Requirements

bg335 reserves the right to verify identity before processing any withdrawal. Additional documents may be requested if there is reasonable cause to question the source or amount of funds. This is done solely to protect the user's money.

4.4 Transaction Cancellation

Deposits that have already been credited cannot be refunded. However, if funds are deducted due to a technical error and do not appear in your account, please contact support within 24 hours.

5.1 Welcome Bonus

On your first deposit at bg335 you will receive a 150% bonus, up to a maximum of ৳8,000. For example: deposit ৳1,000 and get a ৳1,500 bonus, giving a total balance of ৳2,500. Or deposit ৳12,000 and receive the maximum ৳8,000 bonus, giving a total balance of ৳20,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, applied to the bonus amount only (not the combined total of deposit and bonus). Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before the bonus can be withdrawn.

5.3 Bonus Usage Rules

• Wagering must be completed within a set time limit after receiving the bonus.
• The bonus cannot be withdrawn before wagering requirements are met.
• Multiple bonuses cannot be used at the same time until the conditions of the first bonus are fulfilled.
• bg335 reserves the right to modify or cancel any bonus promotion.
• If bonus abuse or fraud is found, the account will be suspended.

5.4 VIP Program & Cashback

The bg335 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.8%, Platinum — up to 1.0%. It is possible to move up to a higher tier through regular play.

6.1 Fair Play Policy

bg335 is committed to ensuring fair play in all games. The software used on our platform goes through an independent verification process. Game outcomes are determined by a Random Number Generator (RNG), which is free from any external interference.

6.2 Betting Limits

Each game or betting market has its own minimum and maximum bet limits. These limits will be displayed in the game interface. bg335 reserves the right to change these limits as needed.

6.3 Technical Errors

Any result produced due to a software technical error or malfunction will be considered void. All bets will be refunded in such situations. If anyone attempts to profit by taking advantage of a technical error, those funds will be forfeited.

6.4 Sports Betting

For sports betting, official results will be considered final. If a match is cancelled or postponed, the relevant bet amount will be refunded in accordance with bg335 rules. If there is evidence of involvement in suspicious activity or match manipulation, the related bets will be cancelled.

The following activities are strictly prohibited on bg335:

• Opening or operating multiple accounts.
• Registering an account using false or incorrect identity.
• Bonus abuse, bonus arbitrage, or placing artificial bets to meet bonus conditions.
• Playing games or placing bets using any automated software, bot, or script.
• Exploiting any vulnerability or flaw in the platform.
• Using the platform for money laundering or illegal financing.
• Attempting unauthorised access to another user's account.
• Filing unjustified chargebacks against bg335.
• Harassing or threatening any user.

If evidence of involvement in any of the above activities is found, the account will be immediately and permanently closed and all balances may be forfeited.

8.1 Closure by bg335

bg335 may suspend or close any account without prior notice for the following reasons:

• Violation of these Terms.
• Fraudulent or suspicious activity.
• Providing false identity or information.
• Court order or legal obligation.

8.2 Closure by the User

You may request closure of your account at any time via live chat or email. Before closing, any ongoing bets or bonus conditions must be settled and any available balance must be withdrawn.

8.3 Self-Exclusion

As part of responsible gaming, you may request to exclude yourself from the platform for a specific period of time. Once this request is made, the account will not be accessible for the duration of that period.

bg335 is not liable for the following:

• Financial losses arising from a user's gaming or betting.
• Losses caused by internet disconnection or technical failure.
• Delays or issues caused by third-party software or payment providers.
• Losses caused by the user's own negligence or disclosure of security information.
• Force Majeure — natural disasters, war, government restrictions, and similar events.

Our maximum liability shall in no circumstances exceed the total balance in the user's account at the time of the relevant incident.

Online gaming involves financial risk. Please avoid betting beyond your own means and budget.

bg335 takes the protection of your personal information very seriously. Your information is collected, stored, and used in accordance with our privacy policy. For more details, please visit our Privacy Policy page.

Key points in brief:

• Your information is never sold to any third party.
• Information is used only for service improvement and legal purposes.
• All transactions are secured with SSL encryption.
• You may view your information or request corrections.

bg335 reserves the right to change, amend, or update these Terms at any time. Changes will take effect as soon as they are published on this page.

For significant changes, we will endeavour to notify registered users via live chat. However, the Terms remain applicable even if you do not receive a notification of the change. We therefore recommend reviewing this page regularly.

If you continue using the platform after updated Terms have been published, you will be deemed to have accepted the new Terms.

12.1 Support

If you have any questions about these terms or our services, please contact our support team:

• Live Chat — Active 24/7
• Email: [email protected]

Our support is available in both Bengali and English.

12.2 Complaints Process

If you have a complaint, first try to resolve it through live chat. If it cannot be resolved via live chat, write the details and send them to [email protected]. We will respond as soon as possible.

12.3 Responsible Gaming

If you are experiencing any issues related to gaming, please visit our Responsible Gaming page. We are always ready to assist you.